Position Summary: In support of the Agency's mission and under the supervision of the Family Services Supervisor, the Family Services Assistant (FSA) works with classroom staff to support the provision of family services to high needs families or those in immediate crisis. This support may be provided to the families on the phone, in person at a center/school, or in the family's home. The FSA is supported by classroom staff in the implementation of parent meetings and the recruitment of family members to parent committees and Policy Council. The FSA works with the Family Services Supervisor, Parent Engagement Specialist and program staff to promote parent engagement and implementation of family services in the Head Start program. In collaboration with classroom staff, the FSA is responsible for working with families in a family partnership process that identifies strengths, needs, interests, goals, services and resources that support family well-being, positive parent-child relationships, families as lifelong educators and learners, family engagement and connections, and family leadership. The FSA is also responsible for documentation of Family Services and Health data in ChildPlus and other program systems as required. The FSA will develop and maintain a detailed working knowledge of Community Action Head Start Policies and Procedures, Head Start Performance Standards, and the Head Start Parent, Family, Community Engagement Framework.
