Essential Duties and Responsibilities Program Standards Works closely with the Healthy Families Assistant Program Manager to understand and implement the contract expectations and meet the Healthy Families America standards. Collaborates and coordinates the execution of program delivery with other FBB programs and staff. Utilizes program knowledge to improve and promote quality of services and stays current on assessment tools and methods to best meet the mission of the program. Accompanies and observes home visitors on home visits and maintain related records. Completes Medicaid Administration time studies and supports staff in completion of time studies. Core Development Displays passion for learning and takes advantages of learning opportunities; participates in professional development training Practices working knowledge of critical program components such as maternal-infant health, dynamic of child abuse and neglect, infant and child development and parent-child attachment. Supervision & Training Directly supervises assigned Home Visitors. Carries out supervisory responsibilities in accordance with the FBB's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; documenting performance; rewarding and counseling employees; addressing complaints and resolving conflicts. Reviews work performance, prepares performance evaluations, and develops work plans as needed. Reviews time/attendance records, PTO and schedules and prepares related documentation. Coaches home visitors toward best practice in all areas of their work through one-on-one weekly meetings using a strength-based approach. Monitors ongoing training needs of home visitors and maintain up-to-date Individual Staff Training plans. Provides leadership at team meetings and fosters a positive working environment at all times. Management & Coordination Provides regular written and oral communication to the Healthy Start Assistant Program Manager and assigned Healthy Start home visitors regarding contract progress, trainings, emerging issues, and program successes. Consults with the Healthy Start leadership team to plan and provide necessary training and support to home visitors. Reviews cases to ensure that any case which may involve "imminent harm," "threatened harm," abuse or neglect is brought to the attention of the Program Director and referred to Protective Services. % Volunteer & Intern Program Support Supports the work of FBB volunteers and interns as an integral part of program services. Provide learning opportunities for volunteers and interns while participating in program services. Acknowledges their efforts by participating in recognition events and sharing their accomplishments. Minimum Qualification Master's degree in public health or human services administration or fields related to working with children and families, OR bachelor's degree in these fields with 3 years of relevant experience, OR less than a bachelor's degree but with commensurate Healthy Families A solid understanding of and experience in managing diverse staff with Administrative experience in human service or related field including experience in quality assurance and continuous quality Willingness to engage in building reflective practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing value of supervision,). Administrative experience in human service or related field including experience in quality assurance/improvement and site development. Experience implementing family-centered and strengths-based services for families. Experience providing services to culturally diverse communities/families. Experience in home visitation with a strong background in services to the prenatal to age 3 population. Strong commitment to Family Building Blocks mission and values serving children and families as well as staff. Possess strong organizational, time management, and recordkeeping skills. Demonstrated ability to effectively motivate, train, and support colleagues and team. Ability to work effectively in a team environment and promote positive, forward thinking, and a strength-based culture. Experience working with and providing support to high-risk families while adhering to program policies and standards. Possess excellent verbal, written and interpersonal communication skills and be committed to staff development. Proficient in using MS Office Suite and ability to learn new programs required for the position. Must be creative, flexible, able to juggle multiple priorities, exercise good judgment. An employer-paid pre-employment drug test is required. Successfully pass a criminal conviction background check.
