Position Purpose Performs a variety of skilled technical support for Operations staff and programs, including maintain records, complies information, and submits forms in order to keep agency sites and employees licensed. Coordinates with applicants, state agencies and the Human Resources Department to ensure timely and efficient license renewal. Ensures compliance with agency policies and government regulations. Minimum Requirements: *May require a bachelor’s degree in area of specialty or related degree. *Minimum three years related of duties of Operations. *Advanced computer skills including database, word processing, keyboarding and e-mail, internet knowledge. *Health Appraisal Questionnaire is required at hire. *At time of hire must be currently enrolled in Child Care Division-Central Background Registry and must renew every two years. Knowledge, Skills and Abilities: *Possesses excellent communication skills *Works well under intense pressure *Is able to meet strict deadlines *Is flexible and can change focus from one task to other quickly and easily *Ability to work effectively in a participatory team environment. *Ability to effectively interface with individuals or groups of people representing various backgrounds and disciplines. *Ability to communicate clearly and effectively orally and in writing, including explaining policies, processes, and procedures to others. *Ability to interpret and apply program or departmental information in making work decisions or in providing information to others. *Ability to independently organize and prioritize work assignments and coordinate a variety of activities, with good attention to detail and ability to deal with conflicting priorities and deadlines. *Required to use considerable judgment in day-to-day situations, research and investigate problems and summarize findings. *Regular standing to file documents, make copies, faxing etc. *High level of accuracy and attention to detail. *Frequent sitting for long periods using computer keyboard, telephone and other office machines. *Occasional lifting up to 25 pounds, stooping, bending standing and reaching. *Walking and standing is often necessary in carrying out job duties.
