This position: • Is eligible for a 5% bilingual differential for bilingual skills in a language that meets department and/or community needs Assists Child Development and Family Support Programs (CDFS) staff and management with a wide variety of administrative support functions, including project management and clerical duties. Ensures compliance with federal, state and program regulations. Works under limited supervision. ESSENTIAL DUTIES Position Specific Duties 1. Enters health-related client data into the program client database. 2. Processes requests for Release of Information (ROIs) to gather needed information for the program. 3. Assists health team and community volunteers with health screenings and assessments. 4. Assists with monitoring health data. 5. Assists management with miscellaneous project requests. General Duties 1. Reports suspected child abuse in accordance with Oregon Statute and Head Start procedures. 2. Attends training sessions and participates in training opportunities. 3. Supports and encourages parent involvement. 4. Works as a team with staff in providing services to children and families. 5. Maintains the confidentiality of highly sensitive information. 6. Interacts with children, families and community members in a supportive and professional manner. Additional Duties 1. Performs all other duties as assigned. Minimum and Desired Qualifications QUALIFICATIONS Minimum Qualifications • High school diploma or GED certificate • One year of general office or customer service experience • Experience working with diverse backgrounds of the College’s community, students and employees; demonstrated commitment to promoting access and diversity Required Knowledge, Skills and Abilities (KSAs) • Excellent customer service skills • Ability to prioritize tasks in order to meet changing deadlines • Ability to pay close attention to details • Ability to solve problems independently • Ability to carry out oral and written directions, read, write and speak at a level sufficient to fulfill the duties to be performed for the position described • Knowledge of or ability to establish working relationships with staff • Ability to work effectively with diverse internal and external stakeholders • High personal integrity and sound professional ethics • Excellent interpersonal and written communication skills o Computer proficiency including word processing, email and using the Internet (in a Microsoft Windows environment preferably) Additional Qualifications and/or Knowledge, Skills and Abilities (KSAs) Additional Qualifications • Must be enrolled in the Oregon Central Background Registry prior to beginning employment and enrollment must be maintained throughout employment • Post-offer fitness for duty evaluation, must be obtained within 30 days of hire date: • TB screening • Health appraisal • Recognizing and Reporting Child Abuse & Neglect training must be completed within 60 days of hire date • Introduction to Child Health and Safety training must be completed within 30 days of hire date Desired Qualifications • Associate’s degree in business, office administration or related field. • Bilingual skills: oral and written fluency in English with fluency also in Spanish, Russian or another language that meets community/department’s needs • Knowledge of Head Start Performance Standards and federal, state and local regulations in relation to student enrollment in CDFS programs Working Conditions and Important Information IMPORTANT INFORMATION Mt. Hood Community College offers an exceptional benefits package that includes vacation, sick and personal leave; medical, dental, vision, life, AD&D, and long-term disability insurance; optional short-term disability insurance optional life, optional AD&D; retirement through Oregon PERS, including generous employer contributions; tuition waiver plan and access to professional training and development; and an Employee Assistance Program (EAP). WORKING CONDITIONS Works assigned schedule, and exhibits regular and predictable attendance. As necessary to meet workload demands, may work outside of typical schedule, including evening/weekend hours. Work is sometimes performed in an emotional and stressful environment.
